We have a unique partnership with the korean postal service to track orders. Tracking numbers will be provided to all orders shipped via express shipping.
Due to the popularity of our brands in korea we can not fully guarantee the availability of all items. If in the case a clothing is no longer available we will notify you via email and offer a full refund for the order before it is shipped.
We will take up to 3 business days (kst) to ship your package, you will be afforded the opportunity to make changes in your order during this time before it is shipped. Changes after shipment can be made through our exchange policy.
We take pride in offering the very best shopping experience, unfortunately we cannot keep track of all of our brands’ sites. However, if there is a discrepency we would love to know.
We absolutely ship internationally!
Standard shipping (7-10 days) is $5.99 (USD) worldwide. We will be offering expedited shipping services in the near future.
We supply all orders with a tracking order number that can be used at https://ems.epost.go.kr/front.tracking01eng.postal to track orders.
We do not ship to P.O. boxes or APO/FPO addresses.
We hate that we cannot bring the packages to you in person! In the case you have not received your package, let us know and we'll do everything we can to make your experience better!
You can return items for up to 14 days after receiving your order.
Go to your order history by going to 'Account' > 'Order History' and find the order with the item(s) you wish to return. Click on 'See details' to view the 'Order Details' page and click on the 'Request Cancellation' button to start the return process.
You will only be responsible for shipping the items back to us.
All original tags and condition of the clothes must be maintained.
Unfortunately, we cannot accept returns for customized items unless they have been damaged during shipping.